Questions? We’re happy to help! email us : support@homeshosts.com

Questions? We’re happy to help! Call us at +1 (541) 254-7487

We’re happy to help! Call us at +1 (541) 254-7487

Privacy Policy

1. Introduction

HomeShosts (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://homeshosts.com, make purchases, or interact with our services.

Business Information:

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Payment Information: Credit card details, billing address, payment history
  • Account Information: Username, password, account preferences
  • Order Information: Purchase history, product preferences, shipping details

Communication Records: Customer service interactions, reviews, feedback

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on site, click patterns, referral sources
  • Location Data: General geographic location based on IP address

Cookies and Tracking Technologies: As described in our Cookie Policy

3. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment processing and shipping
  • Customer Service: To respond to inquiries, provide support, and resolve issues
  • Account Management: To create and maintain your account, verify identity, and manage preferences
  • Marketing Communications: To send promotional emails, newsletters, and product recommendations (with your consent)
  • Website Improvement: To analyze usage patterns and improve our website functionality
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Fraud Prevention: To detect, prevent, and investigate fraudulent activities
  • Business Operations: For internal record-keeping and business analytics

4. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who assist us in:

  • Payment processing (credit card companies, payment gateways)
  • Shipping and fulfillment (shipping carriers, logistics partners)
  • Marketing services (email marketing platforms, advertising networks)
  • Website hosting and analytics
  • Customer service tools

4.2 Business Transfers

In the event of a merger, acquisition, sale, or other business transfer, your information may be transferred to the new entity.

4.3 Legal Requirements

We may disclose your information when required by law, including:

  • In response to court orders, subpoenas, or legal processes
  • To protect our rights, property, or safety
  • To investigate suspected fraud or illegal activities
  • To comply with regulatory requirements

4.4 Consent

We may share information with your explicit consent for purposes not covered in this policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection
  • Secure data storage and backup systems

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You may request access to your personal information and receive a copy in a portable format.

6.2 Correction and Update

You may request correction or update of inaccurate or incomplete personal information.

6.3 Deletion

You may request deletion of your personal information, subject to legal retention requirements.

6.4 Marketing Opt-Out

You may opt out of marketing communications by:

  • Clicking the unsubscribe link in emails
  • Contacting us at support@homeshosts.com
  • Updating your account preferences

6.5 Cookies

You may control cookie preferences through your browser settings, though this may affect website functionality.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Enable social media features
  • Improve website performance and security

You can control cookies through your browser settings, but disabling cookies may limit website functionality.

8. Third-Party Links and Services

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

  • The nature of the information collected
  • Legal and regulatory requirements
  • Business purposes and operational needs
  • Your account status and relationship with us

12. Oregon State Law Compliance

As a business operating in Oregon, we comply with applicable Oregon state privacy laws, including but not limited to:

  • Oregon Consumer Identity Theft Protection Act
  • Oregon Personal Information Protection Act
  • Relevant provisions of the Oregon Revised Statutes

Oregon residents have specific rights under state law, including the right to be notified of data breaches involving personal information.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

HomeShosts
Address: 63005 NE 18th St, Bend, OR 97701, USA
Phone: (541) 254-7487
Email: support@homeshosts.com

For privacy-specific inquiries, please include “Privacy Policy” in the subject line.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our website

The “Last Updated” date at the top of this policy indicates when the most recent changes were made. Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Legal Disclaimer

This Privacy Policy is governed by the laws of the State of Oregon and applicable federal laws of the United States. Any disputes arising from this policy shall be resolved in the appropriate courts of Deschutes County, Oregon.

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